Right to Manage is a legal right that allows qualifying leaseholders to take control of the management of their building without having to purchase the freehold or prove that the existing management has been poor.

Instead of the freeholder choosing the managing agent, leaseholders make that decision through their own RTM Company.

This gives residents a genuine voice in how City Walk Apartments is managed.

The cost of undertaking RTM is typically around £95 + VAT flat as a one-off fee.
Importantly:

• There are no upfront costs for leaseholders

• Costs are only payable if the RTM is successful

• The cost is not immediately payable and is usually recovered once a full handover from the current agent to the newly appointed agent has been completed

No one can honestly promise that.

Some costs may reduce, some may remain the same and others may increase where investment is needed.

The key difference is that leaseholders—not the freeholder—will decide how service charge funds are spent and who delivers the services..

Yes.

The RTM Company inherits the management responsibilities contained within the leases and will continue to work with all relevant parties to progress ongoing matters, including fire safety and building remediation.

Once at least 50% of qualifying leaseholders have joined the RTM Company, the formal legal process typically takes around 5 – 8 months to complete (takes about 5 months if not contested and around 8 months if contested.

Yes.

Shared owners who hold a qualifying lease are entitled to become members of the RTM Company.

Absolutely.

Although tenants cannot become members of the RTM Company, you can encourage your landlord to support the campaign. Better management benefits both residents and property owners.

Yes. The RTM process does not change the obligation to pay ground rent, as the freeholder still owns the land.

Directors are volunteers and receive no salary or financial benefit. The founding volunteers are those who initiated the RTM process. Once RTM is established, we will transition to an elected board.

Yes. Under RTM, the managing agent is appointed by and accountable to leaseholders—not the freeholder. This typically leads to improved service levels, better communication, and performance-based management.

The Board oversees the managing agent and ensures the building is run in the best interests of leaseholders. Their role includes:

• Appointing and managing the managing agent

• Monitoring performance through KPIs

• Approving budgets and major works

• Ensuring transparency and communication

The RTM Board will be overseeing building management. The annual service charge budget will be set at the start of each year and reviewed at the Annual General Meeting with leaseholders.

The RTM Board sets spending limits for day-to-day repairs.

For major works (typically over £250 per leaseholder), a formal Section 20 consultation will be followed.

This ensures transparency and gives leaseholders a say in significant expenditure